Diagnostic referrals · Malaysia

Your patient needs a scan. Not a new doctor.

PERDIM books the study at a partner hospital, keeps the patient prepared, and returns the report to you — so the referral comes back instead of walking away.

Open to clinics on the MOH register of private medical facilities. No software to install — everything runs in a browser.

01

You refer

Pick the study and the hospital, and answer the safety screening. Contrast, radiation and fasting checks are built in, so an unsafe referral is stopped before it is sent.

02

We coordinate

The hospital confirms a slot. Your patient gets the appointment and their preparation instructions in Malay or English, and a reminder the day before.

03

The report returns

The report lands with you, not somewhere else. Turnaround is agreed up front, tracked against the clock, and chased when it slips.

The problem

A referral out is usually a patient gone

Send a patient to a hospital for an MRI and you often lose the thread: no slot confirmation, no idea whether they attended, and a report that surfaces weeks later — if it comes back to you at all. Meanwhile the hospital has scanner time going unused and no reliable pipeline to fill it.

PERDIM sits between the two and makes the loop close. The clinic keeps the patient relationship. The hospital gets predictable volume. Nobody rebuilds a referral system to get it.

8Modality groups, from plain film to MRI and sleep studies
2Languages for every patient message — Malay and English
35Safety screening checks applied before a referral leaves
100%Of report views recorded in an access log
Get started

Two ways in

Tell us who you are and we will come back to you. Nothing is shared with a hospital until you send your first referral.

For clinics

Refer out without losing the patient

  • Indicative patient price before you refer, so there are no surprises at the counter
  • Screening questionnaire built from the study — contrast, radiation, fasting, pregnancy
  • Your patient is messaged with prep and reminded the day before
  • Reports come back to you, and you can chase a slow one from the portal
  • No fee to the clinic
For hospitals

Fill scanner time you already own

  • Referrals arrive complete — indication, history, screening answers, and consent recorded
  • You set your own rates and turnaround per study, with validity dates
  • One desk to accept, schedule, and release reports
  • One monthly invoice, one line per referral, so it reconciles against your records
  • Coordination fee is per completed study — nothing when nothing happens
Handling patient data

Built for the PDPA, not retrofitted to it

Consent is recorded, not assumed

Every referral carries the patient's consent and the exact version of the notice they agreed to, in Malay or English. Change the wording later and old referrals still show what was actually agreed.

Every report view is logged

Opening a result writes who opened it, when, and from where. Findings are never bulk-loaded into a browser, and never put into a WhatsApp message.

You only see your own patients

A clinic sees the referrals it sent. A hospital sees the referrals sent to it. That boundary is enforced on the server, not in the page you are looking at.

Data does not linger

Patient detail is held for seven years after the study, in line with medical record practice in Malaysia, then removed. The billing trail survives; the identifiers do not.

Questions

Before you ask

What does it cost the clinic?

Nothing. PERDIM charges the hospital a coordination fee on each completed study. The clinic never pays, and never sees the hospital's fee arrangement.

Who does the patient pay?

The hospital, directly, at their published rate. You see an indicative price before you refer so you can tell the patient what to expect.

Do I need to change how I work?

No. It is a browser page — you fill in the referral, the screening questions appear based on the study you picked, and you submit. There is no install and nothing to integrate.

What happens if the report is late?

Turnaround is agreed per study and per hospital. When it slips, the hospital is nudged automatically, and you can chase it yourself from the portal. Overdue studies are visible rather than buried.

Is my patient's data sent over WhatsApp?

Only logistics — the appointment, the preparation, the reminder. No clinical indication and no report finding is ever put into a message. And only if the patient said yes to being messaged.

Which clinics can join?

Clinics on the MOH register of private medical facilities, with a practitioner holding current MMC registration and a valid APC. We verify both at onboarding.